Eligibility for Returns

We accept returns on unopened products within 2 days of purchase. The items must be unused and in their original packaging.

Refund Process

Once we receive your returned product, we will issue a refund to your original payment method. Please allow [insert number of days] days for the refund to be processed.

Exchanges

If you wish to exchange a product, please contact us to arrange the exchange within [insert time frame] days of receiving your order.

Non-Returnable Items

Certain items are non-returnable, including perishable goods and personalized products. Please check product descriptions for return eligibility.

Defective or Damaged Items

If your product arrives damaged or defective, please contact us within 24 hours for a replacement or refund. We may request photographic evidence of the damage.